Glossary category

E-commerce

Selling online: catalogs, carts, checkout, and the numbers that tell you where buyers drop off.

9 terms

Quick answers

Short answers, before the detail

What does E-commerce cover?

Selling online: catalogs, carts, checkout, and the numbers that tell you where buyers drop off.

What is Add-to-cart rate?

The share of product page visitors who add the item to their cart. It isolates how well the product page itself sells, separate from whatever happens later at checkout.

How many terms are in E-commerce?

9 terms, listed A–Z from Add-to-cart rate to Storefront API.

A

Add-to-cart rate

The share of product page visitors who add the item to their cart. It isolates how well the product page itself sells, separate from whatever happens later at checkout.

In practice A low add-to-cart rate points at photography, description, or price. A healthy rate with low completed orders points at checkout instead.

Analytics & Insights

C

Cart abandonment

When someone adds items to a cart and leaves without buying. Rates are high across every industry, and surprise shipping costs and clumsy checkouts are the usual causes.

In practice A single reminder email recovers a meaningful share of these. It is one of the highest-return automations available to any store.

Customer Inquiry Automation

Catalog ingestion

Importing product data — titles, descriptions, prices, images, variants — from a supplier feed or spreadsheet into your store. The unglamorous step where most e-commerce launches actually stall.

In practice Supplier feeds arrive inconsistent, with missing images and descriptions written for a different audience. Budget real time for it, or the launch date moves.

Checkout flow

The sequence of steps between “add to cart” and a completed order. Every extra field and every forced account creation costs you sales, which is why guest checkout is worth defending against anyone who wants the email address.

In practice Each additional step is a place to lose someone who had already decided to buy. Fewer fields is almost always the higher-revenue choice.

Website Design & Development

Conversion funnel

The narrowing path from visitor to buyer, measured at each step so you can see where people fall out. Knowing the leak is at checkout rather than on the product page changes entirely what you should fix.

In practice Without funnel measurement, a drop in sales gives you no direction. With it, you get a specific step to work on.

Analytics & Insights

H

Headless commerce

Running your store’s engine — products, cart, payments — separately from the storefront customers actually see, connected by an API. It lets you sell through a custom site, an app, or a counter kiosk without duplicating the catalog.

In practice Useful when the catalog needs to reach a second destination. Overkill when it does not, and the added complexity is a real ongoing cost.

I

Inventory sync

Keeping stock counts matched across your online store, point of sale, and warehouse so the website cannot sell something you no longer have. Without it, overselling is a question of when rather than if.

In practice Selling the last unit twice on a Saturday costs you a refund, a bad review, and the customer. It is worth solving before volume makes it frequent.

CRM & AI Integration

S

SKU

Stock Keeping Unit — your own unique code for one specific sellable item, down to size and colour. Every serious inventory, accounting, and online store system keys off it.

In practice Invent them casually and you pay for it for years. A scheme decided in an afternoon before launch saves a migration later.

Storefront API

The interface a commerce platform such as Shopify exposes so an outside site can read products and manage carts. It is what makes a fully custom-designed storefront possible without giving up the platform’s checkout and payment handling.

In practice The practical appeal: you keep PCI compliance and fraud handling on the platform’s side while controlling everything the customer sees.

Other categories

AI Search

AI Search & Visibility

How AI assistants and search engines decide which businesses to name in an answer — and the vocabulary behind getting cited.

23 terms
Web Dev

Web Development & Performance

How websites are built, hosted, and measured, including the speed metrics Google grades every page against.

25 terms
Schema

Schema & Structured Data

The machine-readable labels that tell search engines and AI models what a page is actually about.

13 terms
Local SEO

Local SEO & Business Listings

Getting found by people searching nearby — profiles, directory listings, reviews, and the consistency that ties them together.

13 terms
Branding

Branding & Identity Design

Logos, color, type, and the rules that keep them consistent everywhere your business appears.

13 terms
Print

Print & Physical Production

The production vocabulary behind signage, apparel, vehicle wraps, and printed collateral — and why files that look fine on screen fail at the press.

14 terms
Phygital

Phygital & QR

Connecting physical touchpoints — counters, trucks, packaging — to a measurable digital action.

8 terms
Automation

Automation & Business Systems

The software plumbing that handles repetitive work: inquiries, follow-ups, scheduling, and reporting.

14 terms
Analytics

Data, Analytics & Privacy

Measuring what happens on your site, and handling the data you collect responsibly.

9 terms
Basics

General Digital Literacy

The foundational terms every business owner should understand before signing a contract or handing over an account.

10 terms