Reading Havelock's year against the PCS calendar
Most reporting assumes a business has a normal year — a slow winter, a busy summer, a holiday bump. Havelock does not have that year. It has arrival stretches and departure stretches driven by orders, and they do not line up neatly with the seasons everyone else plans around. So the report we build plots your inquiries against that rhythm instead of against the calendar quarter. What comes out of it usually surprises the owner: the weeks that feel busy are often not the weeks producing new customers, just the weeks with the most walk-in noise. Once you can see which stretch actually brings first-time households through the door, you stop spreading your attention evenly and start putting effort where new relationships get formed. That is a different question from "how was last month," and it is the one that matters here.