The counter moment before a Cherry Point family drives off
The only reliable time to get a review out of a Havelock customer is while they are standing in front of you with their keys in their hand. Once they are back on the road they have a house to unpack or a house to pack, and you are not in the top twenty things on their mind. A card handed across the counter, with a code that opens your review page and nothing else, works because the ask happens at the exact second the person is still thinking about the job you just did. No app, no account, no email that goes to a spam folder they have not checked since their last duty station. Ten seconds, standing there. That mechanism is worth more in this town than anywhere, because your window closes permanently when orders come.