A day inside a La Grange farm supply
The businesses here are farm-facing or trades, and both run the same way: the owner works the counter, dispatches the truck, and does the books after supper. A feed and farm supply answers stock questions while ringing up a sale and loading a tailgate. A heating and air outfit answers from under somebody's house. There is no front office to hand any of it to. So an audit that opens with a feature list is useless here. Ours opens with your week — where calls arrive, what you write out by hand more than once, what waits until the doors are locked. Around La Grange that turns up the same three things almost every time: calls missed while you are out on farm roads, quotes that sit for days, and billing that slides to Sunday. We are hunting the two or three a tool can genuinely carry.