Planting and harvest set the Pink Hill phone schedule
Demand around Pink Hill has never been steady. Equipment work stacks up ahead of planting and again ahead of harvest. Fence, building, and dirt work fill the gaps between. Livestock work does not care what month it is. What that means for a small shop is that the busiest weeks are the ones where nobody can get to the phone, and those are exactly the weeks new customers are calling. An automated first response does not close the job — it holds it. Somebody calls during a fourteen-hour day in the field, gets a text back inside a minute saying you have it and when you will call, and they stop dialing down the list. Come the slow stretch, those held inquiries are what you work through instead of waiting on the phone to ring.