How a Sneads Ferry workday actually runs
The operations here are a shrimp boat and a packing room, a marina with a fuel dock and a few racks of dry storage, a charter with two boats and a mate, a kitchen that opens when the island fills up. In every one of them, the person who could answer a question is outside, wet, with both hands busy. Paperwork is a night activity. Buyer calls arrive at odd hours because buyers work odd hours. So the audit starts by tracing an ordinary Tuesday on the New River: who called, what got written on what, how many times the same number got typed into a phone, what did not get handled until Thursday. That is a different exercise from asking which software you run, because on this waterfront the honest answer is a whiteboard, a text thread, and a spiral notebook riding in a truck.