How a Trenton one-person operation runs
The businesses here are farm-adjacent, courthouse-adjacent, or both. An equipment repair outfit that runs between fields and a shop. A grading and hauling operation working ground around Trenton. A small legal or bookkeeping practice whose clients walk over from the courthouse. None of them have a front-office person. The equipment guy takes calls with his hands dirty; the practice takes calls between appointments. So an audit here cannot start with software features. It starts with where the day actually leaks — the message left on voicemail that gets returned at nine at night, the invoice that goes out a week late because nobody had a quiet hour, the same set of directions typed out again for a customer trying to find a field off a county road. Fix those three and you have found the time that exists to find.