NC AI Services
(252) 777-2488
Morehead City · Serving five Eastern NC counties

Stop losing local jobs between Google and the phone.

NC AI Services fixes the three leaks costing Eastern North Carolina service businesses work: being hard to find, looking less trusted than the competition, and failing to answer or follow up fast enough.

Get My Market Leak Check See How It Works

Prefer to talk? Call or text (252) 777-2488

Where did the last lead go?

  1. PresenceThey searched. Did your name come up?
  2. ReputationThey looked. Did you look like the safe choice?
  3. PipelineThey called. Did anyone answer — or call back?

Owner-built. Human-supervised. Measured in calls, appointments, reviews, and time saved.

The Market Leak Check

A 10-minute request. A personally reviewed answer within one business day.

  • Free. No purchase required, no sales deck.
  • Personally reviewed by Alex. Not an automated, generic audit.
  • Names the highest-priority leak, not every possible marketing problem.
  • Written so you can fix it yourself if you want to.

See what a finished Market Leak Check looks like.

Get My Market Leak Check

What it looks at

  1. Findability. Google, Maps, directories, and AI answers — are you there, and is the information right?
  2. Trust. Reviews, photos, and what your site and profile say compared with who you’re up against.
  3. The response path. What actually happens when someone calls after hours, texts, or fills out your form.
  4. The one fix that matters most right now.
  5. Manual or automated? Whether that fix is better handled by a person, a simple process, or automation.
Three leaks, one path

Most lost jobs leak out in one of three places.

We help Eastern North Carolina businesses get found, get trusted, and respond before the customer calls the next company.

Leak A

Presence

Can the customer find you?

Someone nearby searches for exactly what you do, and your business is missing, buried, or listed with the wrong hours, phone, or service area.

Leak B

Reputation

Do they trust what they find?

They find you, then pick a competitor with more recent reviews, better photos, or a clearer picture of who they are dealing with.

Leak C

Pipeline

What happens when they reach out?

The call goes to voicemail, the form sits until tonight, the estimate never gets a follow-up — and the customer has already booked someone else.

The three leaks are one problem.

A company can rank well and still lose the job because nobody answered the call. It can answer fast and still lose the job because its reviews went quiet two years ago. It can have excellent reviews and still be invisible in search.

Fixing one leak while ignoring the other two just moves where the customer drops off. That is why we look at all three before recommending anything.

Where jobs disappear

A customer passes six points before they hire you.

Every break in this path is a job that goes to the next company on the list. Most businesses only look at the first one.

  1. Found

    The customer finds you through Google, Maps, a referral, social media, or an AI answer.

    Where it leaksYou are not listed, the listing is wrong, or a competitor is the name that comes up.

    Presence

  2. Trusted

    They check reviews, photos, services, proof of work, location, and whether you look professional.

    Where it leaksStale reviews, no photos, or a site that does not say what you do or where.

    Reputation

  3. Captured

    They call, text, submit a form, or ask for an appointment.

    Where it leaksVoicemail during a job, a form nobody sees until evening, no after-hours answer.

    Pipeline

  4. Routed

    The request is sorted by service, location, urgency, value, and who is available.

    Where it leaksAn emergency sits behind a price shopper. The wrong person gets it. Details are missing.

    Pipeline

  5. Followed up

    The customer gets a confirmation, and your team knows what needs attention next.

    Where it leaksNo confirmation, no estimate follow-up, no reminder — so the customer keeps shopping.

    Pipeline

  6. Measured

    You can see where inquiries came from and which ones turned into actual work.

    Where it leaksNo idea which listing, page, or review drove the job — so spending stays guesswork.

    All three
What it looks like in practice

Built around how your kind of business actually runs.

Each of these is an example workflow — the kind of system we set up — not a report of a specific client’s results.

Example workflow

HVAC contractor

An emergency no-heat call comes in while both techs are on jobs.

The missed call gets an immediate text asking what is wrong and where. “No heat” and “no cooling” replies are flagged urgent and sent to the owner’s phone; routine maintenance requests wait in a list for the office.

Contractors & trades
Example workflow

Landscaper

Half the estimate requests are outside the service area or want a one-time mow.

The estimate form asks for town, property size, and type of work up front. Requests outside the area get a polite reply; qualified ones land on a list ready to schedule, with a follow-up if nobody books within two days.

Contractors & trades
Example workflow

Boatyard or marine service shop

Service inquiries arrive as “my boat won’t start, call me.”

The inquiry form collects vessel length, make and engine, where the boat is, whether it can be hauled or needs mobile service, and the timeline — so the first callback can actually schedule the work.

Marine
Example workflow

Pest-control company

Evening and weekend inquiries pile up in one inbox.

After-hours messages are sorted overnight by pest type, town, and whether it is a new or existing customer. The office opens to a short, sorted list instead of an unread inbox.

Service businesses
Example workflow

Fabrication shop

Requests for quotes arrive with drawings attached and details missing.

The quote request form asks for material, quantity, and due date, files the drawings with the request, and sends an acknowledgment. Someone on the team still prices every job.

Manufacturing
Example workflow

Vacation rental or charter operator

Guests ask the same five questions all season, and reviews come in slowly.

Common guest questions get answered from an approved list, with anything unusual passed to a person. A review request goes out after checkout or the trip, linked straight to the Google review form.

Tourism & hospitality
What we can prove

Real work is labeled. So is everything else.

Client work links to something you can check. Demos, example workflows, and samples are marked as what they are.

Client work
Real projects for named businesses (3 so far), linked to the live site, video, or review you can check yourself. See our client work
Live demo
Tools you can try right now — the demo AI receptionist and the AI visibility checker. They show how something works, not a client outcome. Try the demos
Example workflow
How we would set something up for a type of business. Written from how those businesses usually run, not from a specific client. Browse by industry
Illustrative sample
A made-up example of a deliverable, such as the sample Market Leak Check, so you can see the format first. See the sample check

What we don't publish yet: measured before-and-after numbers. We'll add them once a client's results have been measured over a real period and the client has approved sharing them. Until then, we show what we built, not a result we can't back up.

Client work

Tide & True Plants of the Crystal Coast

Original problem
Terry Wade sold in person at local farmers markets on word of mouth, with no website or social profiles — nothing for a customer to find between market days — and inquiries that waited while he was working a market stand.
What was implemented
Social profiles and a Google Business Profile so customers can find and follow the business, AI tools for day-to-day operations, coaching on the prompts Terry uses in his own workflows, and an automated email-reply flow for inquiries.
Human role
Alex set up the profiles, chose and configured the tools, and coached Terry on using them. Terry runs the business and decides what goes out.
Automation role
The email-reply flow acknowledges inquiries that arrive while Terry is away from a desk, so they don’t sit unanswered.
Verified result
No measured before-and-after numbers yet. We list what was implemented rather than estimate a result.
Limitations
No before-and-after measurements were taken, so this shows what was built, not a measured change in sales or inquiries.
“Alex is great. He offers great services. He has helped me with a few AI tools to help smooth out my business processes and has helped my business marketing with setting up social profiles and Google business profiles. He continues to be there when I need help and responds in a timely manner.”
— Terry Wade, Tide & True Plants of the Crystal Coast (Google review)

See all client work, including Clint Hood Plumbing and Wayne's Appliance Services

What clients say

Reviews, word for word.

Google reviews, quoted word for word. Carteret Tech is our parent company — same owner, same work.

Within a few days they had a prototype site for me to look at. Not only did they make it a seamless process. They handed all the technical details. And even hosted my site. My Traffic on my website has went up leaps and bounds and I have customers calling all the time saying that they found me on my website and how great the website looks.

Philip Deitz

Website Design & Hosting Client

Google review · NC AI Services

Carteret Tech came through for us in a big way when our hotel's WiFi system started experiencing issues... Thanks to Carteret Tech's expertise and attention to detail, our hotel's WiFi is now more reliable and faster than ever.

Robert Allen

Hospitality — Network & IT Support

Google review · Carteret Tech (parent company)

Our property was a tech disaster zone until Carteret Tech came to the rescue... Honestly, we can't sing Carteret Tech's praises enough.

Shannon Jones

Hospitality — Network & IT Support

Google review · Carteret Tech (parent company)

He's like a dog with a bone, he'll get it right now matter what it takes. It's great to know there's someone with his skills to call, rather than talking to someone you don't know in a foreign country where trust is marginal. Thanks for the help.

Dave Inscoe

IT & Computer Support Client

Google review · Carteret Tech (parent company)

I was so pleased with Xander of Carteret Tech who helped me with the issue I had with my MacBook Pro not opening downloads. Xander is quite personable and very competent. Highly recommend.

Mary Barbera

Computer Support Client

Google review · Carteret Tech (parent company)

Try it yourself

Two free tools you can use right now.

Talk to a demo AI receptionist in your browser, or check whether AI search tools know your business exists.

Live demo · not a client result

Hear an AI receptionist answer a call.

Tap below and talk to it in your browser — no phone call needed. In a real setup, it collects the details and hands the call off to a person.

Tap to talk to our AI receptionist — right in your browser, no call needed

"Stump the Bot" — Try to stump our AI voice receptionist

Free check

Does AI even know your business exists?

ChatGPT, Claude, Perplexity, and Gemini all answer "best plumber near me" questions right now — without you. Pick a search, tell us your domain and area, and see who they mention instead of you.

How the engagement works

Four steps. Nothing starts without a written proposal.

  1. Market Leak Check

    Free · about 10 minutes of your time

    Tell us about your business. Alex looks at how you show up, what a customer sees, and what happens when they reach out — then names the one fix that matters most.

  2. Straight proposal

    Only if there’s a fit

    Scope, price, and terms in writing before any work starts. If the right fix is something you can do yourself, we’ll say so.

  3. Fix the biggest leak first

    Weeks, not quarters

    We build the highest-impact fix first and show it working with your real calls, forms, and listings. You approve anything customer-facing.

  4. Measure and adjust

    Monthly, plain language

    A short report in the numbers you care about: calls, appointments, reviews, and time saved. Then we decide together what, if anything, comes next.

Starting prices

Know the range before you call.

These are starting points. Your actual price is scoped after the Market Leak Check and written into the proposal. See how pricing and bundles work →

ServiceStarting atType
Website design & development · Presence $2,500 One-time
Google Business Profile setup · Presence $300 One-time setup · optional management from $125/mo
AI-search visibility (GEO) · Presence $650/mo Monthly
Schema & structured data · Presence $350 One-time
Citation & listing cleanup · Presence $200 One-time
Review-request system · Reputation $250 Typical setup
Inquiry capture & routing · Pipeline $500 Typical setup · scoped after discovery
Booking & estimate follow-up · Pipeline $450 Typical setup · scoped after discovery

Monthly services have a 3-month minimum, then continue month-to-month. Cancelling takes 30 days' written notice and, if we built your website, a buyout of whatever remains on its original quote. After that, you keep the website and any accounts registered in your name. Project work is billed 40% up front and 60% when the job is done. Third-party platform costs (texting, scheduling, CRM tools) are billed separately and listed in the proposal.

Alex, owner of NC AI Services, standing in front of the mural at 6th and Evans in Morehead City
Who you work with

Alex, owner. If he built it, he stands behind it.

Before NC AI Services, Alex spent more than ten years in IT and cyber defense, including building and automating a Security Operations Center for the world’s largest convenience-store chain. That background shows up in how things get built: access limited to what the job needs, and nothing wired together that can’t be explained to you.

Every project is owner-built and human-supervised, backed by monitored automation. Print, vinyl, and apparel are produced by trusted local shops. You keep one point of contact, and you own the website we build.

More about Alex and how we work
Straight answers

Questions owners ask first.

What is the Market Leak Check?

A short review of three things: whether customers can find you, whether what they find makes them trust you, and what happens when they call, text, or fill out a form. You get the most important thing to fix first, and whether it is better handled by a person or automated. It is free.

Do I have to use AI?

No. Some of the most useful fixes are a corrected Google listing or a clearer estimate form. We use AI where it takes repetitive work off your team — sorting inquiries, drafting replies, organizing details — and a person stays in charge of anything that affects a customer.

Will automation replace my office staff?

That is not the goal. Automation handles the repetitive parts — after-hours replies, collecting details, reminders — so the people you already have spend their time on customers and the work itself.

Who will I actually work with?

Alex, the owner. There is no hand-off to an account manager. Physical production like print, vinyl, and apparel is made by trusted local shops, with Alex as your single point of contact.

Are there long-term contracts?

Monthly services have a 3-month minimum, then continue month-to-month. Cancelling takes 30 days' written notice and, if we built your website, a buyout of whatever remains on its original quote. After that, you keep the website and any accounts registered in your name. Project work is billed 40% up front and 60% when the job is done.

Where do you work?

We are based in Morehead City and serve Carteret, Craven, Onslow, Jones, Lenoir, New Hanover, Brunswick, and Pender counties. Most work happens remotely; Alex drives to client sites for training, installs, and anything that goes better in person.

Do you promise more leads or higher rankings?

No one can honestly promise rankings or revenue. We promise to tell you what we find, fix what we agree on, and report what changed in plain numbers.

Get your Market Leak Check

Find out where the next job is slipping away.

A 10-minute request. A personally reviewed answer within one business day. Free, and there's nothing to buy. See a sample check.

Call or text(252) 777-2488
Emailalex@ncaisvc.com
HoursMon–Fri · 8a–6p ET
ResponseWithin one business day
For example: yourbusiness.com
How should Alex get back to you?

Fields marked * are required. Alex reads every request. We use it only to prepare your check and reply to you, and we don't sell it. Please don't include passwords or confidential records. How your information is handled.

After you submit: you'll see a confirmation page, and Alex replies within one business day by the method you picked.

Rather talk? Call or text (252) 777-2488.